Order Processing
- Orders are processed within 1–3 business days (excluding weekends and public holidays).
- During launches or promotions, processing times may be slightly longer.
Shipping Locations
- We ship Australia-wide.
- International shipping may be offered in the future.
Shipping Rates
- Shipping costs are calculated at checkout based on your location and order size.
- Complementary standard shipping for The Elevare Collection and orders over $105.
Delivery Timeframes
Estimated delivery times (after dispatch):
-
Australia: 2–7 business days depending on location
Delivery times are estimates only and may vary due to carrier delays.
Tracking
- Once your order has shipped, you will receive a tracking link via email.
- Please allow up to 24 hours for tracking to update.
Incorrect Address
- Please ensure your shipping details are correct at checkout.
- We are not responsible for delays or losses caused by incorrect addresses provided by the customer.
Lost or Delayed Parcels
- If your parcel is delayed or appears lost, contact us and we will assist with the carrier enquiry.